Thursday, March 17, 2011

QuickSet "Not a supported system" problem finally solved !!

Tried to no avail installing Quickset on a XPS 1640 with Windows 7 x64. Always got a "Not a supported system" error. Running as administrator and in compatibility mode didn't work, nor did some other Quickset versions I downloaded.



Long story made short - I bought my laptop with 4GB which was 2 x 2GB DIMMs, later I replaced these with 2 x 4GB G.Skills for 8GB. I thought maybe the installer had an issue with 8GB so removed one of the 4GB DIMMs. Same problem.... Then I removed both 4GB DIMMs and put the original 2 x 2GB Elpida DIMMs back in. And eureka! Problem solved.



This also solved a problem with the BIOS updater failing because of a version not identified error. I previously was able to overcome that with the /forceit /forcetype command line paramters.



Hope this helps someone. It was a really frustrating problem and Dell had no clue. Hard to believe their programming is so poor that the basic uitilities fail with the most common of computer upgrades!

Reply 1 : QuickSet "Not a supported system" problem finally solved !!

Haha, got two messages from you and I replied to the first without reading the second one that had your solution. I had to take some time searching online for a solutiona and I did find it as well but it wasn't clear enough so in short, I did the same thing you did. Pretty dumb if you ask me that Dell would cause this much trouble over a driver that just enables the function of buttons built in to a system you bough from Dell using a driver made by Dell. lol



Jim

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